DATASQUIRT
Datasquirt is one of New Zealand’s largest providers of Mobility and SMS services.
Their products and solutions are currently marketed and deployed in the United Kingdom, New Zealand, Australia, Denmark, South Africa, Ireland, Cyprus and Indonesia. The company’s approach is to recognise that success only comes when you engage your customers in a simple, intuitive way. This understanding is a key influence of company operations, where the focus is to provide 'Best-in-Class' mobility solutions, which deliver real business results for clients and business partners.
Datasquirt’s success in solution design and deployment has resulted in the company being the recipient of “Mobility” innovation and design awards for 2 years running.
The company’s CONTACT™ solution is specifically designed for Contact Centres. The innovative tool allows a contact centre to introduce non-voice channels into its existing call centre processes. CONTACT™ allows an organisation to manage SMS, email and fax contacts using a centralised application that processes inbound and outbound messages in real-time and at high speed.
