WHO IS AVAYA?
Avaya is a leading global provider of communications networks and services for businesses.
Avaya Inc. designs, builds and manages communications networks for more than one million businesses worldwide, including more than 90 percent of the FORTUNE 500®.
Avaya is a world leader in secure and reliable Internet Protocol (IP) telephony software applications, systems and services and focuses on both large and small businesses.
Driving the convergence of voice and data communications with business applications - and distinguished by comprehensive worldwide services - Avaya helps customers leverage existing and new networks to achieve superior business results.
Avaya is a market leader in the following markets:
- No.1 worldwide leadership for IP Telephony
- No.2 in IP Telephony in EMEA
- No.2 worldwide in Enterprise Telephony
- No.1 in call centres in North America , Latin America , Europe and Asia Pacific
- No.1 worldwide in enterprise messaging, unified communication and unified messaging
- No.1 in the U.S. in PBX maintenance service
Avaya has approximately 700,000 service maintenance contracts worldwide. Every day, people use 100 million of ITS voice mailboxes. The company employs more than 20,000 people, including some 2,500 research and development professionals worldwide. It boasts 2,500 authorised or certified partners worldwide.
Avaya Global Services has more than 9,000 services experts worldwide, supported by accredited BusinessPartners, 24 network operations centres, 13 technical support centres and unique patented design and management tools.
