REMOTE DIAGNOSTICS
The technology that Central Telecom deploy provides a predictive maintenance solution - adjusting your system before a problem develops, resolving more than 50% of alarms without any human intervention and clearing more than 80% of alarms remotely.
As soon as an alarm on your system is detected it is conveyed to our Expert System for an almost immediate response. The technology we use performs an analysis of your system and begins corrective action to resolve the problem quickly, consistently and accurately.
In addition to monitoring, diagnosing and resolving systems alarms remotely, we can also perform periodic health checks and analyse traffic etc to see if you are using your resources efficiently and effectively. We can even remotely recognise the need to provide systems upgrades to optimise performance. Remote audits can also identify potential security issues, recommending counter measures to boost security and reduce risk.
