EXAMPLE TRAINING SCHEDULE


Each training schedule is created around the equipment type being supplied and the customer’s specific requirements and all training materials will be provided in the most convenient format.

User training will cover the following handset features: making, receiving & holding calls, transferring calls, redial, saving personal speed dials, using voicemail, forwarding calls, no calls, working within a group, etc.

As a general rule we allow 1 hour for handset usage and 1.5 hours for handset and voicemail usage. There is a 15 minute gap between each session to allow for the attendees to exit and the new attendees to arrive.

Course Title:
Trainer: 9:30am –
10:30am

User Training
Phone Handsets
10:45am –
11:45am

User Training
Phone Handsets
12:00 – 1:00pm
User Training
Phone Handsets
1:00pm
-
2:00pm
2:00pm –
3:30pm

User Training
Phone Handsets
With Voicemail
3:45pm –
5:15pm

User Training
Phone Handsets
With Voicemail
Attendee 1       LUNCH    
Attendee 2          
Attendee 3          
Attendee 4          
Attendee 5          
Attendee 6          
Attendee 7          
Attendee 8          
Attendee 9          
Attendee 10