NORTEL APPLICATION CENTRE
The Nortel Applications Center is a comprehensive, open application suite that transforms business communications by seamlessly integrating customer contact, self-service, unified messaging and multimedia into a single, common platform.
This common platform uses standards like SIP, VXML, CCXML, and J2EE allowing enterprises to deliver superior customer service and increased employee productivity at a fraction of the cost of today's independent systems. The Nortel Applications Center combines the power of modular applications on to a single platform, allowing customers to deploy at their own pace, as needed, with the efficiency of a single user interface and common management/reporting tools.
