CBT BUSINESS BENEFITS
CBT facilitates 'on-demand' training for users, allowing all users access to the programme as and when they require training or a quick refresh. The programme also provides excellent 'look-up' and 'show me how' facilities which can promptly address the majority of end user requirements including handset configuration and system troubleshooting. CBT can achieve impressive user acceptance responses as a change management tool and can also reduce the number of calls to an organisation's help desk during implementation.
In the long term, this approach to training is also ideal for staff induction programmes and as a point of referral for all users.
The solution provides a number of significant business benefits against on site-training programmes and the legacy of the training programme allows for a more sustainable solution that is demanded by many public sector organisations.
- Reduced costs when compared to traditional training
- Scalable to suit business needs
- E-learning provides Continuous 'On-Demand' Training
- Ideal for supporting major rollouts & upgrades
- Tailored to reflect your programming requirements
- Helps reduce Help Desk calls
- Customised self service screens, FAQ s & systems features
- Continuity of product, ideal for inductions of new employees
- Customisable to include policy information & procedures
