SURVIVABLE REMOTE GATEWAY
The Survivable Remote Gateway (SRG) acts as a survivable VoIP gateway that extends Communication Server 1000 features and applications to a small branch office. This provides a consistent desktop experience and enables applications across the enterprise network, plus branch survivability and e911 access in the event of a network or system failure.
The Survivable Remote Gateway is available in two versions that leverage the Business Communications Manager platforms:
- Survivable Remote Gateway 200/400 supports up to 90 Survivable IP users.
- Survivable Remote Gateway 50 is a more cost-effective IP Branch Office solution for the Communication Server 1000 that supports up to 80 survivable IP users with release 2.0.
Key Features & Benefits:
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Streamline costs - SRG can streamline costs by:
- Facilitating effective network management through centralized/remote management capabilities
- Enabling effective distribution of trunking across the WAN
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Improve productivity - SRG can improve productivity with:
- Consistent features and applications available to users at remote sites, allowing employees to communicate more effectively with each other
- Coordinated dialing plans that let employees easily contact coworkers at other locations
- The ability to cost effectively distribute Symposium contact center agents to smaller remote offices
- Support for remote workers, which allows businesses to reduce costs and retain valued employees
- Business continuity - SRG can improve business continuity by offering:
- Survivability of the branch in the event of WAN or main site failure. Users at the branch have continued access to the PSTN and remain open for business
- 911 support, which ensures that emergency personnel respond quickly to the correct location
